Reach Out to McKenzie Manor
We’d love to hear from you—whether it’s to discuss your dog’s needs, arrange a visit, or book a stay at our boutique boarding facility.
Whilst we spend our days on the go with dogs, the quickest way to get in touch is by messaging us on Facebook or Instagram, alternatively submit your enquiry below and we will get back to you as soon as we can.
Frequently Asked Questions
What do i need to bring?
A collar and a lead, enough food for your dogs stay (Please provide additional food as your dog may require more energy for increased activity). If applicable, any medication or supplements. A favourite toy or blanket (optional)
How do I enquire about a stay at McKenzie Manor?
You can contact us online via our enquiry form, message us through social media or reach out via email. We recommend booking early, especially during peak periods, for the best chance to secure a spot for your dog.
Do you accept entire dogs/bitches?
Yes. Although unfortunately we cannot accommodate a bitch in season and will require immediate collection in the case of coming into season during their stay.
What are your drop-off and pick-up times?
To best support all guests, whether they are arriving for their first time, bounding back for another holiday, getting ready to go home or staying on we kindly request all pick up and drop offs are between our dedicated hours:
Monday – Friday
Morning 8:30am – 10:30am
Afternoon: 3:30pm – 6:00pm
Saturday – No pick ups or drop offs
Sundays and public holidays: Afternoon only – 3:30pm -6:00pm
Can we visit before booking?
Absolutely. We welcome prospective clients to visit, meet our team, and see our rural property to ensure it’s the right fit for your dog. Given the nature of our small team and the prioritised care of the dogs staying with us we require all visits to be scheduled in advance and unfortunately cannot accommodate a drop in service. We encourage you to bring your dog to these visits so they have the opportunity to meet the team and explore our environment with the comfort of their family by their side.
Can dogs with behavioural challenges stay?
Each dog is assessed individually. Dogs requiring extra support or 1:1 care can still enjoy our facility, with routines adapted to suit their needs.